• Home
  • Courses
  • Certified Business Administrator

Certified Business Administrator

Certified Business Administrator Course Training Summary

LearnersPoint’s certified Business Administrator meets the needs of candidates already employed in or who wish to work in an administrative role with a high degree of autonomy. The course provides the candidate with the opportunity to develop them understanding of and skills in a broad range of administrative activities such as information management, People Management, Recruitment and Performance Management, event co-ordination, Business continuity planning and implementing procedures and systems.

With the flexible structures and diverse set of optional units these course topics will enable the candidate to gain essential business skills such as decision-making and resource and project management thus meeting the needs of employers from all types of organisations and industries.

LearnersPoint’s certified Business Administrator meet the needs of candidates already employed in or who wish to work in an administrative role with a high degree of autonomy. The course provides the candidate with the opportunity to develop an understanding of and skills in a broad range of administrative activities such as information management, People Management, Recruitment and Performance Management, event coordination, Business continuity planning and implementing procedures and systems.

With the customizable structures and diverse units, these course topics will enable the candidate to gain essential business skills such as decision-making and resource and project management thus meeting the needs of employers from all types of organizations and industries in the field of Business admin.

 Module 1:  Use of electronic message systems

  • Understand the use of electronic message systems
  • Be able to use electronic message systems

  Module 2: Use a diary system

  • Understand a diary system
  • Understand how to use a diary system
  • Be able to use a diary system

   Module 3: Taking minutes

  • Understand the task of taking minutes at meetings
  • Understand the role of the chair and other formal responsibilities in meetings
  • Know how to take minutes at meetings
  • Be able to prepare for taking minutes
  • Be able to minute meetings

Module 4: Handle mail

  •  Understand security procedures when handling mail or packages
  • Understand the range of available internal and external mail services
  • Be able to receive, distribute and collect internal mail or packages
  • Be able to follow procedures for dispatching mail or packages
  • Be able to resolve, report or refer problems that may occur in handling mail or packages  

Module 5: Provide reception services

  • Understand the purpose of reception services in a business environment
  • Understand the procedures to be followed when providing reception services
  • Understand ways of improving reception services and developing own role 4 Provide a reception service

Module 6: Produce documents in a business environment

  • Understand the purpose of producing high quality and attractive documents in a business environment
  • Know the resources and technology available and how to use them when producing documents in a business environment
  • Understand the purpose of following procedures when producing documents in a business environment  
  • Be able to prepare for tasks 
  • Be able to produce documents to agreed specifications

Module 7: Organise and report data

  • Understand how to organize and report data that has been researched
  • Be able to organize data
  • Be able to report data

Module 8: Store and retrieve information

  • Understand processes and procedures for storing and retrieving information
  • Be able to store information
  • Be able to retrieve information

   Module 9: Archive information

  • Understand procedures for archiving information
  • Be able to archive information

 Module 10: Support the organization of an event

  • Understand the role and purpose of providing support to the organization of an event.
  •  Be able to support the organization of an event
  •  Understand the role and purpose of supporting the coordination of an event
  • Be able to support the coordination of an event
  •  Understand the role of an event organizer in planning an event
  • Understand the arrangements to be made when planning and organizing an event
  • Understand the different types of venues and resources needed for different types of events 4 Be able to plan and organize an event

Module 11: Administer human resource records

  • Understand how to create personal files for new starters
  • Understand how to maintain Human Resource information
  • Understand how to report Human Resource information
  • Understand the organizational and legal requirements for administering Human Resource records
  • Be able to create personal files for new starters
  • Be able to maintain Human Resource information
  • Be able to report Human Resource information
  • Be able to comply with organizational and legal requirements

 Module 12: Administer the recruitment and selection process

  • Understand how to advertise job vacancies
  • Understand how to respond to potential applicants
  • Understand how to administer the selection process
  • Understand how to administer the appointment process
  • Be able to advertise job vacancies
  • Be able to respond to potential applicants
  • Be able to administer the selection process
  • Be able to administer the appointment process

 Module 13: Manage own performance in a business environment

  • Understand how to plan and prioritize work and be accountable to others
  • Understand how to behave in a way that supports effective working
  • Be able to plan, prioritize and be accountable for own work
  • Behave in a way that supports effective working

Module 14:  Manage own performance in a business environment

  • Explain the purpose and benefits of planning work, and being accountable to others for own work
  • Explain the purpose and benefits of negotiating realistic targets for work and ways of doing so
  • Describe ways of prioritizing targets and setting timescales for own work
  • Describe the types of problems that may occur during work, and ways of dealing with them
  • Explain the purpose and benefits of keeping other people informed about progress 
  • Explain the purpose and benefits of letting other people know in good time if work plans need to be changed 
  • Explain the purpose and benefits of recognizing and learning from mistakes
  • Explain the purpose of guidelines, procedures, and codes of practice that are relevant to own work

Module 15: Supervise a team in a business environment 

  • Understand the purpose and benefits of teamwork
  • Understand the purpose of communication in teams, and how to do so
  • Understand the purpose of planning work with teams, and how to do so
  • Understand the value of people in a team and how to respect and support them
  • Understand the purpose and benefits of assessing and evaluating the work of a team and how to do so
  • Be able to supervise a team
  • Be able to assess, evaluate and improve the work of a team

Module 16: Business Continuity Planning and disaster recovery

  • Running a business continuity and disaster recovery planning project
  • Developing business continuity and disaster recovery plans
  • Testing business continuity and disaster recovery plans
  • Training users
  • Maintaining business continuity and disaster recovery plans

 

Coporate Clients

Contact Us

Suite #101, AL-Tawhidi 1 Building, Next to ADCB Bank, Bank Street, Khaled Bin Waleed Road, Bur Dubai - Dubai. U.A.E. P.O.Box: 94743 Dubai, UAE

Follow Us

News & Events

Professional training on FICO, MM, SD, HR modules covering Basic Inter...

Read More

Join now the advance level courses and get trained with our industry e...

Read More

Do you have desire to work, study or migrate to English Speaking Count...

Read More

Locate Us